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Report a compliment, complaint or feedback

OneStep Telecom Solutions is committed to providing the best quality of customer service. We encourage you to provide feedback on how we could improve our service or pay us a compliment about good service you have received. All too often, great customer service goes unnoticed.

Filing a complaint

• OneStep Telecom Solutions prides itself on superior customer service and we are concerned if you have not had a positive experience.
• OneStep Telecom Solutions would like to be aware of situations that could be prevented or improved upon in the future.
• If you feel your concerns have not been addressed adequately, you can send us your complaint by completing the form available below, to the attention of the Complaint Resolution Department.